Hey there, future AI companion owner! Let’s talk about something most buyers forget until it’s too late – warranty coverage. Unlike your blender or smartphone, these sophisticated companions need specialized protection plans. Here’s what makes our warranty different:
No “fine print” surprises – Our 2-year coverage includes both mechanical AND software issues
Real human support – Not just chatbots, but technicians who actually understand AI dolls
Modular repairs – We replace only what’s broken to save you money
When Things Go Wrong: Our Repair Process
Picture this: Your doll’s heating system stops working on a cold night. Instead of panic, here’s what happens:
You submit a video diagnosis through our app (takes 2 minutes)
Our AI pre-screens the issue while a human specialist reviews it
You get three options:
DIY repair kit shipped overnight
Local certified technician dispatch
Full return to our climate-controlled facility
Pro Tip:
Always document your doll’s serial number and purchase date in multiple places. Cloud storage + a physical copy in the storage compartment works best!
Upgrade Paths That Won’t Void Your Warranty
Upgrade Type
Warranty Status
Our Recommendation
Memory expansion
✅ Fully covered
Wait until 6-month checkup
Third-party skin
⚠️ Partial void
Use our certified partners
Voice module swap
❌ Fully void
Consider software updates instead
The “Secret Menu” of Warranty Services
Most owners don’t realize these are included:
🔧 Annual personality calibration
🧠 Memory backup restoration
🌡️ Climate adaptation tuning
💬 Dialogue pattern refresh
Frequently Overlooked Warranty Killers
Before you try that “cool mod” from the forums, know these will terminate coverage immediately:
Using non-certified charging stations (yes, even that cheap Amazon one)
Extreme temperature exposure – That beach photoshoot? Potentially costly
Unauthorized firmware – Those “personality hacks” aren’t worth it
When Warranty Expires: Your Smart Options
Don’t despair when coverage ends! We offer:
Extended Care Plans
Rolling monthly coverage that follows upgrade cycles
Certified Pre-Owned Program
Trade-ins with refreshed warranty eligibility
DIY Certification
Take our course to perform your own repairs legally