Hey there! If you’re investing in an AI-powered companion, you deserve crystal-clear answers about warranties and returns. Let’s break down the nitty-gritty so you can shop with confidence.
Pro Tip: Always check if the warranty covers both hardware (like mechanical joints) and software (AI responsiveness). Some brands split these into separate policies!
Changed your mind? Here’s the lowdown:
Policy Type | Details |
---|---|
Unopened Returns | Full refund within 14–30 days (varies by retailer) |
Opened/Used | Restocking fees (15–50%) or store credit only |
“Custom-built dolls (like those with specific AI voice packs) are almost always non-returnable unless defective.”
Still unsure? Reach out to the seller’s support team before hitting “buy.” A 5-minute chat can save you weeks of hassle later!
✓ Warranty start date (shipment vs. delivery date)
✓ Return shipping cost responsibilities
✓ Software update compatibility guarantees