AI Doll Warranty Claim Process: A Stress-Free Guide
AI Doll Warranty Claim Process: A Stress-Free Guide
Hey there! We know how frustrating it can be when your AI sex doll needs repairs. That’s why we’ve created this super simple warranty claim roadmap – no robot-speak, just straight talk about getting your companion back in tip-top shape.
🔍 Step 1: Check Your Warranty Status
- ✅ Standard warranty: 1 year for mechanical parts
- ✅ Extended options available at purchase
- ⏳ Pro tip: Register your doll within 30 days for bonus coverage!
📸 Step 2: Document the Issue
Photo Evidence
Clear shots from multiple angles showing:
→ The defect area
→ Serial number tag
→ Overall condition
Video Demo
For movement issues, record a 30-second clip showing:
→ The malfunction
→ Your control inputs
→ Error messages (if any)
📝 Step 3: Submit Your Claim
Our warranty portal makes this easier than programming your AI companion doll! You’ll need:
| Required Info | Tips |
|---|---|
| Purchase receipt | Check your email if you bought online |
| Serial number | Located near the neck or lower back |
| Problem description | Be specific – “Left eye twitches” vs “Face broken” |
⏳ Step 4: The Review Process
What happens next? Our tech team will:
- Verify warranty coverage (usually within 2 business days)
- Determine if it’s repairable or needs replacement
- Contact you with solution options
“We had a heating element issue – Aidoll shipped a replacement part with installation videos within a week!” – Marcus T., verified buyer
🚚 Step 5: Resolution Options
🔧 DIY Repair Kit
For minor issues – we’ll send:
• Replacement parts
• Tool kit
• HD tutorial videos
📦 Return for Service
For complex repairs – includes:
• Pre-paid shipping label
• 10-14 day turnaround
• Free cleaning service
🔄 Full Replacement
For unrepairable cases:
• Same model if available
• Upgrade options
• Priority shipping
